SOS Group | Building and Maintenance Services
SOS Group Services Contact Operations
24/7 Operations Desk Active

Direct Operations Desk & Emergency Dispatch

Connect directly with our senior operations, surveying, and engineering teams. Whether you require immediate 24/7 emergency dispatch, tender specifications for local authority frameworks, or a bespoke proposal for private estates, we are here to help.

Response guaranteed within 2 business hours
Directly employed engineers & framework accredited
< 15 Mins
Emergency Callback SLA
90 Mins
Average Response Time
24/7/365
Operations Desk Active
50+ Yrs
Engineering Heritage
Emergency Rapid Response Service

For active water leaks, sewer overflows, or critical building defects, call our priority desk immediately.

Priority Line: 0121 706 5507
Get In Touch

Start Your Project or Emergency Callout

Tailored contracting for local councils, commercial facilities, and residential homeowners across Solihull, Birmingham, and the West Midlands. Choose your sector below for a customized enquiry form.

Solihull Headquarters & Depot

32 – 38 Lincoln Rd, Solihull, Birmingham, B27 6PA

Office: Mon–Fri 08:00 – 17:00
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Telephone Operations (24/7 Desk)

0121 706 5507

Manned around the clock, 365 days a year. Direct line for emergency callouts, reactive repairs, and framework dispatch.

Enquiries & Tender Submissions

sos@sosgroupservices.co.uk

Send tender specifications, CAD files, or request formal corporate bids.

Accreditations & Compliance

  • Severn Trent Watermark Approved
  • WIAPS & WaterSafe Certified
  • CAA Approved UAV Drone Operators
  • CHAS & SafeContractor Accredited
  • DBS-Vetted Directly Employed Operatives
  • Environment Agency Waste Carrier Licensed
Smart Enquiry Portal

Submit A Proposal Request

Select your client category below to load fields tailored to your operational requirements.

Municipal & Frameworks: PQQ tenders, NHS Trusts, Council housing, highways Section 278, and DBS-vetted operatives.

We handle your data in accordance with the UK Data Protection Act 2018. Your information is never sold or shared.

Geographical Reach

Solihull Headquarters & Nationwide Mobilisation

Strategically based at Lincoln Road, Solihull, our fleet of vacuum tankers, excavators, and multi-trade vehicles provides unmatched coverage across the Midlands and beyond.

Central Operations Hub

32–38 Lincoln Rd, Solihull, Birmingham, B27 6PA

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West Midlands Core Hub

Solihull, Birmingham, Coventry, Wolverhampton, Dudley, Walsall, Sutton Coldfield, Warwickshire & Worcestershire with rapid 90-minute emergency dispatch.

Nationwide Specialist Operations

Trenchless water mains moling, vacuum tankering, deep groundwork, and commercial PPM contracts deployed across England, Wales & Scotland.

Public Framework Integration

Direct framework partners for regional local authorities, housing associations, NHS trusts, and commercial facilities portfolios.